My files disappeared, what happened?

Updated on December 21st, 2024

We store your files for up to 60 days to ensure you have ample time to download them after enrichment. After this period, files are automatically deleted to comply with data protection laws like GDPR.

Key Reasons:

  1. Data Minimization: GDPR requires us to store personal data only as long as necessary.
  2. User Control: Downloading files promptly gives you full control over their storage.
  3. Enhanced Security: Limiting storage time reduces the risk of data breaches.

We recommend downloading and storing your files immediately to maintain access and comply with best practices.

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